Automation is already here and its taking jobs and annoying customers

Tue, 24 Jan 2017 22:49:32 +1100

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://qz.com/881454/automation-is-already-here-and-its-taking-jobs-and-annoying-customers/>

"If you’ve been stuck in an airport because of delays recently, you
already know how bad a highly automated society will be"

Customer service is one of the most expensive things to provide, and
that's why it's so rarely good or even available at all.  I don't know
what the solution is.

Cheers,
        *** Xanni ***
--
mailto:xanni@xanadu.net                   Andrew Pam
http://www.xanadu.com.au/                 Chief Scientist, Xanadu
http://www.glasswings.com.au/             Partner, Glass Wings
http://www.sericyb.com.au/                Manager, Serious Cybernetics

Comment via email

Home E-Mail Sponsors Index Search About Us