https://www.protocol.com/enterprise/oral-history-hugops
"In almost every profession, it seems like there are two types of workers: the
ones who get the glory, and the ones who do the essential work no one ever sees
— unless something goes wrong."
[...]
"This is the story of the engineers who keep the cloud running, and how they
created their own culture of empathy when nobody else cared."
Via Esther Schindler.
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics