<
https://theconversation.com/what-is-emotional-labour-and-how-do-we-get-it-wrong-185773>
"The term “emotional labour” is applied to an array of home-based activities —
from keeping mental to-do lists, to remembering to call your in-laws on their
birthdays. Some advocate the need to teach boys emotional labour, or identify
it as the unpaid jobs men still don’t understand.
But that’s
not what emotional labour is, according to the sociologist who
coined the term in 1983, in her book
The Managed Heart: Commercialization of
Human Feeling.
For Arlie Russell Hochschild, emotional labour is emotion work (the management
of human feeling) performed in exchange for pay and as a condition of
employment.
What is regularly called emotional labour – the (unpaid) emotional management
we do in our private lives, such as parenting and personal relationships – is
actually emotion work, but shouldn’t be defined as emotional labour."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics