<
https://www.thedailybeast.com/hertz-ordered-to-pay-up-for-falsely-accusing-customers-of-stealing-cars>
"Hertz plans to pay $168 million to settle lawsuits from hundreds of
disgruntled customers who allege they were falsely accused of car theft,
resulting in some cases of arrest, felony charges, and even imprisonment. The
deal will lay to rest 364 claims, which the company said Monday constituted
more than 95 percent of the complaints filed against Hertz Global Holdings
since it filed for bankruptcy in 2020. In one complaint, a Mississippi man said
he’d been jailed for six and a half months for missing a hearing after Hertz
reported his vehicle—which he’d returned—as stolen; in another, a woman claimed
she’d spent 37 days behind bars, missing her children’s nursery school
graduation, after Hertz failed to properly record her rental extension. In
April, CEO Stephen Scherr attributed the false theft reports to a glitch in the
company’s systems, which wrongly recorded the vehicles as overdue when they had
either been returned or were still legally being driven by unsuspecting
customers, according to the Associated Press."
Via Frederick Wilson II.
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
