‘My whole library is wiped out’: what it means to own movies and TV in the age of streaming services

Sat, 8 Jun 2024 04:10:05 +1000

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://www.theguardian.com/media/article/2024/may/14/my-whole-library-is-wiped-out-what-it-means-to-own-movies-and-tv-in-the-age-of-streaming-services>

"What rights do you have to the digital movies, TV shows and music you buy
online?

That question was on the minds of Telstra TV Box Office customers this month
after the company announced it would shut down the service in June. Customers
were told that unless they moved over to another service, Fetch, they would no
longer be able to access the films and TV shows they had bought.

This isn’t simply a case of Netflix removing Friends from the service when a
content agreement runs out. These were films and shows people had bought with
the expectation they could watch them whenever they wanted – indefinitely.

Vicki Russell posted on X last week saying she was being asked by Telstra to
pay $200 for Fetch to retain access to what she said was $2,500-worth of
purchases.

“Years and years of purchasing movies and my whole library is just wiped out.
What a shitty thing to do,” she posted.

She later said Telstra had contacted her and offered a free Fetch box, which
she acknowledged was a “reasonable resolution”."

Cheers,
       *** Xanni ***
--
mailto:xanni@xanadu.net               Andrew Pam
http://xanadu.com.au/                 Chief Scientist, Xanadu
https://glasswings.com.au/            Partner, Glass Wings
https://sericyb.com.au/               Manager, Serious Cybernetics

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