<
https://theconversation.com/its-time-to-talk-about-how-the-media-talks-about-sexual-harassment-238771>
"Sexual harassment is all too common in hospitality and tourism. One Australian
survey found almost half of the respondents had been sexually harassed,
compared to about one in three in workplaces more generally.
Hospitality and tourism are marked by intense and close interpersonal
interactions and dismissive treatment by some customers, including verbal and
physical aggression, bullying and sexual suggestions.
Workers who are young, female, low-paid and casual are especially vulnerable.
The scandals at the Merivale Hospitality Group and Sydney’s Swillhouse
restaurant are only the most recent.
The widely held view that “the customer is always right” gives customers power.
The power imbalance is magnified where tipping makes up a substantial part of
workers’ earnings."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics