"Adobe has long had a history of questionable behavior, when it comes to
the rights of its customers, and how the public is informed on all
things Adobe. With the constant hammering on the concept that software
it sells is licensed rather than purchased, not to mention with the move
to more SaaS and cloud-based software, the company is, frankly, one of
the pack leaders in consumers not actually owning what they bought.
But what's happening in Venezuela is something completely different.
Adobe will be disabling its services entirely in that country,
announcing that it was giving customers there roughly a month to
download any content stored in the cloud. After that, poof, no more
official Adobe access in Venezuela. That includes access for SaaS
services that were prepaid. For such prepaid services, Adobe has also
announced that zero refunds will be provided."
"Update: After this story was written, but before it got published,
Adobe backtracked and agreed that it would, in fact, return the money.
However, users are still out of luck going forward."
*** Xanni ***
Chief Scientist, Xanadu
Partner, Glass Wings
Manager, Serious Cybernetics