"In almost every profession, it seems like there are two types of workers: the
ones who get the glory, and the ones who do the essential work no one ever sees
— unless something goes wrong."
"This is the story of the engineers who keep the cloud running, and how they
created their own culture of empathy when nobody else cared."
Via Esther Schindler.
*** Xanni ***
Chief Scientist, Xanadu
Partner, Glass Wings
Manager, Serious Cybernetics