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https://theconversation.com/toxic-work-cultures-start-with-incivility-and-mediocre-leadership-what-can-you-do-about-it-204198>
"You’re in a meeting, with something important to say. Just as you begin, a
colleague sighs and shares an eye-roll with their buddy. And not for the first
time.
Workplaces aren’t always harmonious. Whether it’s a cafe, factory or
parliament, people do and say hurtful things. They may talk down to you, “call
you out” in front of others, make jokes at your expense, gossip about you
behind your back, or give you the silent treatment.
This type of incivility doesn’t quite rise to the level where you can complain
to human resources and expect a satisfying resolution. Organisations typically
have policies against racism, sexism, harassment and other overt forms of
abuse. But incivility – being less severe and more difficult to prove – tends
to fly under the radar.
Most of us will experience incivility at some point at work. More than 50%
experience it weekly. According to a 2022 meta-analysis of 105 incivility
studies, you’re more likely to cop it if you’re new, female, in a subordinate
position, or from an ethnic minority.
Unkind and thoughtless words matter. As linguist Louise Banks says in the 2016
film
Arrival: “Language is the first weapon drawn in a conflict.”
What people say and how they say it affects us deeply. One cruel remark can
ruin your whole day. Left unchecked, incivility makes for a toxic workplace."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
