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https://theconversation.com/like-drinking-from-a-firehose-what-its-like-to-be-the-human-in-the-ai-loop-280708>
"The government’s promised overhaul of New Zealand’s public service has made
much of the potential of artificial intelligence (AI) to streamline operations
and compensate for a radically reduced workforce.
This is in keeping with generally utopian visions of generative AI (GenAI)
tools unleashing creativity, removing mundane, repetitive work, and “freeing up
humans” for more fulfilling tasks.
However, this may be naive.
It’s true, GenAI tools can create efficiencies and cost savings for
organisations as they become more powerful and their implementation becomes
more sophisticated. In this win-win world, organisations and the people who
work in them benefit.
But there’s another side to this story as we become more aware of the downsides
of GenAI tools – security risks, hallucinations, bias, a “dumbing down” of
human input and lack of ethical insight.
However, one thing that is not debated is the need for human oversight of GenAI
work. For legal and reputational reasons, organisations require a “human in the
loop” who is responsible for reviewing GenAI outcomes, and has the authority to
overturn them.
Easier said than done. As we discovered earlier this year when we held an
industry panel discussion on GenAI for business students, being the human in
the loop can be a role with great responsibility and pressure."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
