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https://theconversation.com/technostress-why-many-older-people-feel-shut-out-by-the-digital-world-283879>
"From personal health portals to AI assistants that draft emails, the digital
age has simplified endless everyday tasks.
But for many older New Zealanders, the rapid march of technology has helped
build a wall rather than open doors. Navigating online forms, changing apps,
disappearing face-to-face services and the constant threat of scams can be
daunting.
There is a term for this unease: technostress. Once used to describe the
anxiety and frustration felt by workers, it has more recently been applied to
older populations struggling in our digital-by-default world.
While older people’s overall digital engagement has grown over the years, about
half of over 50s feel they are being left behind by modern technology.
Amid a planned public sector shake-up that would further digitise services,
more than 40% of people older than 60 face barriers for accessing online
government information.
More than ever, digital inclusion has become a necessity for older people to
access essential services and maintain social connections. Without it, there
are serious implications for their psychological, social, cognitive, physical
and financial wellbeing.
Our newly published research, based on interviews with 23 people aged over 65,
reveals a complex relationship with technology: one that can support
independence, but also create new sources of stress and exclusion."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
